Pompano Beach, FL | Full-time | Hybrid – 3 Days Onsite / 2 Remote | $100K–$110K
The experience that matters most
We are looking for someone who understands the payer side of healthcare and has worked within a healthcare vendor environment. Experience managing client relationships in the Home Care space is especially relevant.
The Opportunity
ANJ Staffing Solutions is supporting a growing healthcare organization in its search for a Healthcare Customer Success Account Manager. This position will work closely with healthcare clients, manage key account relationships and help ensure successful delivery across ongoing customer initiatives.
This is a hands-on client-facing role for someone who can balance account strategy, meetings, project coordination and day-to-day follow-through in a fast-moving healthcare environment.
What You’ll Do
- Manage and strengthen relationships with healthcare clients.
- Serve as a key point of contact for assigned accounts and ongoing initiatives.
- Help establish account strategy, lead client meetings and keep projects moving forward.
- Partner with internal teams to address client needs and support successful delivery.
- Track projects, priorities, documentation and follow-up activities.
- Work comfortably with data, spreadsheets and project management tools.
- Support multiple accounts and priorities in a growing healthcare environment.
What We’re Looking For
- Experience working on the payer side of healthcare.
- Previous experience working for a healthcare vendor, particularly within Risk, Quality or related healthcare services.
- Experience managing client or account relationships; Home Care experience is strongly preferred.
- Strong communication and client-facing skills.
- Organized, detail-oriented and comfortable managing multiple priorities.
- Working knowledge of Excel and project management tools such as Smartsheet.
- Bachelor’s degree preferred.
- Comfortable working in a collaborative, fast-paced environment.
Why Consider This Opportunity?
This role offers the opportunity to work closely with healthcare clients while staying connected to both account strategy and project delivery. You’ll have visibility across customer relationships and collaborate with multiple teams to support successful healthcare programs.
A focused application
Help Us Understand Your Fit
Please keep your answers short and specific. These questions help us understand your healthcare and account-management background before the next step.
Payer-Side Healthcare
What experience do you have working with health plans, payers or payer-focused healthcare programs?
Healthcare Vendor Experience
Which healthcare vendor organizations or services have you supported, particularly in Risk, Quality or related areas?
Home Care & Client Relationships
Describe your experience managing customer relationships or accounts connected to Home Care or similar healthcare services.
Account & Project Ownership
How have you handled client meetings, account strategy, project follow-up and tools such as Excel or Smartsheet?
ANJ Staffing Solutions evaluates qualified applicants based on relevant experience and alignment with the position. Information shared during the recruiting process will be handled professionally and used only in connection with employment opportunities.